How can I keep track of my Own and pay plan?
You can keep track of your Own and pay plan via the My Account portal on our website, including: Phone details Own and pay plan end date Next payment due date Invoices Personal details
How does Own and pay work?
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Can I get more than one phone on an Own and pay plan?
Yes, you can add another phone on an Own and pay plan after your first phone has been shipped.
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What happens if I miss an Own and pay plan repayment?
Our system will try to process your payment via the credit card linked to your account every day until it is successful. Overdue payments may incur late fees and if consecutive payments are missed,...
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Where can I get my repayment invoices?
You can download your invoices via the My Account portal on our website.
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Do I own the phone on an Own and pay plan?
Yes, if you have signed-up to a Own and pay plan, you own your phone and make 24 monthly interest-free repayments. If you have signed-up for a subscription, see this FAQ: Do I own the phone I am s...
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Can I cancel my Own and pay plan early?
Need to cancel your Own and pay plan early? Within the first 30 days of your Own and pay plan. If your phone is still in original condition with the original packaging, you’re able to return your ...
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How does an Own and pay plan work?
If Subscription is not for you, you can choose to repay your phone over a 24-month term with an Own and pay plan. They repayments are split into 24 equal instalments and once you’ve paid off your p...