Can I cancel my Own and pay plan early?
Need to cancel your Own and pay plan early?
Within the first 30 days of your Own and pay plan.
If your phone is still in original condition with the original packaging, you’re able to return your phone – you can do this by filling out the return form here.
After the first 30 days of your Own and pay plan.
If you want to cancel your own and pay plan early, please contact our support team via chat or email support@koganmobiledevices.com.au.
To cancel your plan, you will have to pay the Outstanding Balance, which will be calculated as follows:
monthly repayment amount x months remaining.