I'm having trouble completing my order, what should I do?

If you're having technical issues completing the Truuth process, please ensure you have:

1. A stable data network connection (ideally above 1Mbps uplink speed).
2. Good lighting (select a well-lit room if possible).
3. A clear scan of your ID document. You may need to hold the document up when you photograph it to reduce any blur or glare.

Read the instructions carefully (they will help you complete each step successfully).