What happens to my phone once I return it at the end of my subscription term?

At the end of your subscription period, you'll need to send back your phone and you can then upgrade to any of the devices available for subscription if you want.

If you don't return your phone when the subscription period ends or when you may be required to return your phone under the agreement, a non-return fee equal to your monthly subscription instalment is payable at the beginning of each successive month thereafter until you return the phone to us. Such fees are capped to 6 non-return fees.

If you don't want to let the phone go at the end of your subscription period, please contact our support team to discuss any options we can make available to you at the time.