I’m having trouble paying my bill

Jess

11 July 2023 01:41
Updated

We understand that life doesn't always go to plan. If you are experiencing financial hardship, please get in touch with our customer service team so that we can discuss your options.

Still have a question?

Our Sydney based customer service team is available from 9am–5pm Sydney time, Monday to Friday (excluding public holidays).

Want to get in touch with us quick? The quickest way is via live chat – we’ll usually respond to your question within a minute. Chat to us

Have a question outside of those hours? Email us and we will get in touch the following day if it’s during the week or on Monday if it is over the weekend. Drop us an email

Prefer chatting over the phone? You can leave us a voicemail on 1800 945 025 and we’ll get back to you as soon as we can. Call us

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